Services

Telephones USA's strategic OEM, distributor and telecom industry relationships enables you to count on Telephones USA for on-site repair service/full installations in most US and many International locations. We are equipped to do remote diagnostics if your system is accessible via internet or modem. Telephones USA sells both new and refurbished equipment, and honors the factory warranty. Telephones USA's warranty on refurbished equipment is one year. ( 3com installations/support available in limited areas.)

Telephones USA will undertake maintenance agreements per your needs! Hardware/software support via contract or per hour, on-site or remote. To obtain a quote an on site inspection may be required in addition to a complete inventory of the equipment. Remote access is required! We offer on-site, 24 hour agreements in many areas. Standard response time starts at 4 hours in most locations. WE STRONGLY RECOMMEND IN-HOUSE SPARE PACKAGES.

Via Telephones USA's strategic relationships, we can engineer and supply "factory fresh" certified software/hardware for most systems. For discontinued product lines, like 3com, we can supply hardware but have limited abilty to supply on site services.

Equipment failures? Depending on the equipment we offer advance replacements/will visit your site. We require a RMA (Return Material Authorization) for each item sent in for repair.

Yes… in most cases we can trouble-shoot your system remotely via modem/or internet.

Telephones USA's contacts reach beyond the US borders. Odds are if we do not have it, we can source it for you.